Gileba: Eerste hulp voor je website

This privacy policy sets out how Gileba uses and protects any information that you give Gileba when you use this website. When visiting the site, it records on behalf of Gileba personal and extra data for internal record keeping. Gileba may use this information to improve our products and services.

Gileba is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Storing of personal data

The GDPR

The General Data Protection Regulation (GDPR) (EU) 2016/679 is a regulation in EU law on data protection and privacy for all individuals within the European Union. It also addresses the export of personal data outside the EU. The GDPR aims primarily to give control to citizens and residents over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU.
It was adopted on 14 April 2016, and became enforceable on 25 May 2018.

Personal data refers to any information related to you (or your company), that can be used to directly or indirectly identify you.

Here is an overview of the different types of personal data Gileba collects and stores. It also describes the reason why this data is stored and for how long.

Login data

When you create an account on this site, the information you provide will be stored in our database.

What is stored?

  • Name
  • Username
  • Email address

Why is it stored?

This data is required to be able to let you log in to the website.

How long is it stored?

This data will be kept as long as you regularly log in. Inactive accounts (have not logged in for 2 years or longer) will be removed.

Can it be removed?

If you want your account to be removed, you can send your request to Dit E-mail adres wordt beschermd tegen spambots. U moet JavaScript geactiveerd hebben om het te kunnen zien.
But please note that this will also disable any active Gileba subscriptions that are connected to your account.
You will also no longer be able to use other services on this site.

Purchase data

When you make a purchase on this site (buy a subscription) we will store the required data you provide to us.

What is stored?

  • Name
  • Address
  • Email address
  • Company name (optional)
  • VIES registration number (optional)
  • Your IP address

The payment itself is through a payment gateway. This means no personal payment data (like credit card information) except the above information is stored on our database.

Why is it stored?

This data is used to create invoices. This data is required for tax purposes.

How long is it stored?

The national tax authorities (in Belgium) require us to keep this data for 7 years. After that, the data will be removed.

Can it be removed?

No, you can not request this data to be removed from our database.
The national tax authorities (in Belgium) require us to keep this data for 7 years. These national laws overrule the GDPR law.

Download data

When you download extensions you have access to through your subscription on this site, we will store some extra data.

What is stored?

  • The user id used (which is connected to your account)
  • The Download ID used (which is connected to your account)
  • Your IP address

Why is it stored?

This data is used for internal use only. It helps us solve any issues that might come up when downloads fail. It also helps us keep track of and prevent any abuse to our download systems.

How long is it stored?

This data is stored for 2 years. After that, the data will be removed.

Can it be removed?

If you want this data to be removed, you can send your request to Dit E-mail adres wordt beschermd tegen spambots. U moet JavaScript geactiveerd hebben om het te kunnen zien.
But please note that this will also disable any active Gileba subscriptions that are connected to your account.

Analytical data

This website uses Matomo for its analytics. These analytics are stored locally and are set up to only store anonymized data.
This means that neither your exact IP addres or any other personal data is stored.

Location of Data

Our website and database run on servers controlled by the hosting company Combell.
The servers are located in Belgium, Europe.

Combell itself is GDPR compliant via a signed Data Processing Agreement.